Yes, we ship all over the world. Shipping costs will apply, and be added at checkout.
It depends on where you are. Overseas deliveries can take anywhere from 5-31 days. Delivery details will be provided in your confirmation email.
Here are some reference shipping times:
United States:about 5-8 days.
Japan:about 5-10 days.
Mexico:about 8-31 days.
Canada:about 10 days.
Sweden:about 6-7 days.
Indonesia:about 5 days.
Korea:about 6 days.
Brazil:about 15 days.
Taiwan, China：about 5 days.
The main shipping company we use is FedEx, if you have other requirements, please contact email@example.com.
Please allow between 3-5 Business Days for your tracking number to update when you receive your tracking number. And you can track the shipping number in the link 17 TRACK：https://www.17track.net/en , then waiting you items with patience please.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please see details of our return policy.
Yes, please consult customer service for details.
We currently accept PayPal and credit cards.
We do not share your information with any 3rd parties. The only information we use is your shipping address to ship your order and contact you if necessary. Payment information is never stored on our website.
Don’t worry, if you have any questions about our products and service such as technology support, software upgrade, how to setup the external monitor to your camera and so on, we will address your concerns as soon as possible. You will get a quick response. Please record the problems of the product and sent email to: firstname.lastname@example.org You can use the text, picture or video recording as a method, which will help us find the problem faster and give the corresponding solution, that will solve problem more quickly.
Please send a email to email@example.com, our customer service team will be happy to help you with any questions, our working time is 9 :00a.m. to 6:00 p.m from Monday to Friday. We will do our best to get back to you as soon as possible within 24 hours.